Orders and payments report for a PrestaShop store

PrestaShop sales report for your client

PrestaShop is an open-source ecommerce platform especially common in Europe. The store runs on its own hosting, grows through payment and shipping modules and easily serves several countries and currencies. A report for such a store has to keep placed orders and real money clearly apart.

Reportkey reads orders through the built-in PrestaShop Webservice and turns them into blocks of a recurring report, placed next to ad campaigns and website analytics and delivered on schedule as a link or PDF.

PrestaShop store analytics: orders and amount paid

Every PrestaShop order stores two totals, which is the platform’s key detail:

• Order amount — the total_paid value, what the buyer owes.
• Actually paid — the total_paid_real value, what arrived according to the payment module.
• Orders — count per day, week or month by order date.
• Average order value — order amount per order.
• Change versus the previous period for each line.

The gap between the first two lines is orders still awaiting money: cash on delivery, bank transfer or an abandoned card payment.

PrestaShop statuses and payment modules

An order status points to the order states list, which has names in the shop’s language: awaiting payment, payment accepted, processing, shipped, delivered, cancelled, refunded. Stores can add their own states, and Reportkey shows them under the back office names. The second breakdown is the payment module recorded on each order. Together with statuses, the table shows where payments get stuck.

Discounts and shipping in orders

A PrestaShop order splits its total into products, discounts and shipping. The block sums them for the period: the value of products sold, what the store gave away through cart rules and vouchers, and what buyers paid for delivery. It answers what the month’s promotion cost and why revenue grew more slowly than orders.

PrestaShop orders export: top products

Order rows hold product, quantity and price, which build a product ranking with units and amount. The ranking uses the same rules on every build, so month-over-month comparison does not depend on who exported data last time.

Currencies and multistore

Amounts are stored in the order currency together with the conversion rate to the default currency, and the report uses that rate. If one installation runs several shops, the Webservice key is bound to one of them, and each storefront gets its own project and report.

PrestaShop Webservice notes

• The Webservice is off by default; an administrator enables it in Advanced Parameters.
• View rights on orders, order rows, states and currencies are enough.
• A standard order stores no traffic source.
• Export speed depends on hosting; history covers the store’s whole lifetime.

PrestaShop next to ads and analytics

PrestaShop stores often advertise abroad. Add Google Analytics 4, Google Ads campaigns and Facebook* and Instagram* ads, and for Russian traffic Yandex Direct and Yandex Metrica. A logo on the report, scheduled delivery and AI insights are available, though not on every plan. The in-house team demo report shows a multi-channel brand document, other store platforms are on the online retail integrations page, and the 14-day trial is on pricing.